Account
Here you can access the information and services you need to manage your account. Learn about our billing and payment options, find information to help understand your bill, or get help starting or ending service. For full access to our online services, log in to our My Account section.
Most Popular Account Features
eBill
Sign up for eBill to view and pay online, schedule payments, and more!
AutoPay
We’ll do the work for you! Your bill will be paid securely on time automatically each month.
Help With Bills
If you are having trouble managing energy bills, we have payment plans and customer assistance programs available to help our customers.
Budget Billing
With Budget Billing, UI will bill you for an average monthly electric cost based on your actual use.
Understanding Your Bill
Commercial Deposits
Security deposits are for commercial accounts only. Rates determine the amount you pay each month for your monthly energy usage.
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Choose a Supplier
If you are a UI customer looking to switch to UI’s Standard Generation Service, we’ve made the process very easy.
Read more
How to Read Your Meter
Do you have an Electro-mechanical or Digital electric meter? Learn how to tell the difference and how to read it.
Read moreMore Billing and Payment Options
Pay By Mail
Send your check or money order and payment stub in the return envelope provided with your bill, or use our mailing address.
Pay In Person
We have many locations where you can pay your bill in person.
Pay by Phone
Make a payment quickly and easily with our easy, automated telephone system.
Pay Online
Make a payment online, even if you’re not enrolled in eBill.